You may have heard the term CRM (Customer Relationship Management), but what about social CRM? In contrast to traditional CRM in general, social CRM can be integrated with various social …
Over the last decade, business management solutions such as CRM and SCM have been loved by business people for their ability to assist business processes. Even though they both function …
What is CRM Marketing? – Today, business people are increasingly aware of the importance of building relationships with customers. Therefore, the CRM (customer relationship management) approach is increasingly being looked …